Resources for Parents

DE – North Western Region

Parents wanting additional information regarding Department of Education policies can call: North Western Region on 1300 338 691.


Parents are encouraged to educate themselves about strategies to keep their children safe in the cyber environment. Please consider the following:

  • Children should only access sites that are suitable for their age group, the majority of chat platforms are 13+
  • Children should use devices in the presence of an adult – not alone in their bedrooms. Many online ‘gamers’ are in fact adults, not other children of your child’s age
  • Screen time should end well in advance of bed-time so your child can relax into sleep when it is time
  • Parents can reach out for help from the eSafetyCommissioner

Further information and resources for parents can be found in the links on the Cybersafety tab below.

To assist families, we have listed a number of Government Departments or Agency’s specialising in the support of children’s mental health.

Kids helpline is a free private helpline aimed at assisting Australians from 5 to 25 years old with their mental health and wellbeing. They provide assistance through phone, email or online counselling. They are a 24/7 service.

Phone: 1800 55 1800

Kids Helpline

Youth Beyond Blue provides a 24/7 phone counselling service and an online chat option for youth to discuss their mental health and concerns.

Phone: 1300 22 4636

Youth Beyond Blue

Headspace supports young people 12 – 25, with mental health, physical health, drug and alcohol support, and educational and vocational support. They offer assistance through telehealth or through an online forum.


Support services, guidance and materials to make sure students are healthy and safe at your school.

Department of Education Student Health

This is a support service for being anyone having a personal crisis and for suicide prevention through a phone helpline, a text service, crisis support chat and help resources.

Call: 131 114


A non-for-profit web and app-based meditation program developed by psychologists and educators to help bring mindfulness into your life. The Phone app for Smiling Mind is Free.

Smiling Minds

Raising Children website provides a range of information to parents to assist with the raising of children. 

Raising Children

The Victorian Government has partnered with headspace, the National Youth Mental Health Foundation to develop SAFEMinds: Schools And Families Enhancing Minds, a comprehensive learning and resource package that will enhance the capacity of school communities to effectively identify children and young people with early signs of mental health issues, offer school-based interventions and refer appropriately when needed.

Information available for schools and for families.

Safe Minds

Butterfly Foundation for eating disorders offers a multitude of services and programs that provide support, treatment, prevention, early intervention, education and training.

The Butterfly Foundation

  • The Brave Program
    An On-line cognitive behavior therapy program for anxious children and adolescents and their parents (13 week program).
  • Mood Gym
    A cognitive behavior therapy website teaches people to use ways of thinking which help prevent depression.
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